Privacy Policy

Privacy Overview

For a straightforward customer experience, hexclad uses this U.S.-focused Privacy Policy to explain how personal information is collected, used, disclosed, retained, and protected. Consistent with these terms, it covers website visits, purchases, service communications, and interactions with our advertising.

Your U.S. Privacy Choices

As a service commitment, although we do not exchange personal information for money, some advertising activity can qualify as sale, sharing, or targeted advertising under CCPA/CPRA and related laws. For customer assurance, depending on residence and law, consumers can seek access, correction, deletion, portability, and Do Not Sell or Share treatment without discriminatory service. As part of this policy, we honor a recognized Global Privacy Control (GPC) signal where applicable and may verify identity before completing a request.

Collection and Business Purposes

As a service commitment, depending on the interaction, we collect identifiers, order details, processor-managed payment information, device and browser data, approximate location, browsing activity, communications, and derived preferences. To keep expectations transparent, we use information to operate the store, process payment and delivery, support customers, prevent fraud, maintain security, meet legal obligations, and improve performance.

Google Advertising and Measurement

To keep expectations transparent, we use Cookie technologies and comparable identifiers for site operation, preferences, analytics, security, Google Ads, Remarketing, and Conversion Tracking. In keeping with our published standards, google and other approved partners may use advertising identifiers for campaign measurement and relevant ads where permitted.

Retention, Security, and Requests

As a service commitment, information is retained only as reasonably needed for orders, service, fraud prevention, accounting, disputes, and legal compliance. For clarity, appropriate safeguards help protect information, although absolute security cannot be promised for network transmission or storage. As a service commitment, our storefront is not intended for children under 13; use the merchant contact details below for privacy requests.

Store Contact Information

Business name: hexclad
Brand/store name: hexclad
Phone: (479) 735-3296
Physical and return address: 3508 Morris Dr, Fort Smith, Arkansas 72904, United States
Customer service hours: Monday to Friday, 9:00 AM–5:00 PM (America/Chicago)
Email: Support@hexcldeo.shop