Contact Us

How to Reach Us

Consistent with these terms, customers may contact hexclad about products, orders, shipping, returns, exchanges, payment, or privacy. Consistent with these terms, support is available Monday to Friday, 9:00 AM–5:00 PM (America/Chicago).

Email, Phone, and Address

Consistent with these terms, customers can write to Support@hexcldeo.shop or telephone (479) 735-3296. Under this standard, our complete physical address is 3508 Morris Dr, Fort Smith, Arkansas 72904, United States.

Order Changes and Returns

For clarity, include the order number and a concise description so the team can identify the request efficiently. Under this standard, a cancellation may be requested before shipment; after shipment, the Refund Policy governs returns and exchanges.

Merchant and Contact Details

Business name: hexclad
Brand/store name: hexclad
Phone: (479) 735-3296
Physical and return address: 3508 Morris Dr, Fort Smith, Arkansas 72904, United States
Customer service hours: Monday to Friday, 9:00 AM–5:00 PM (America/Chicago)
Email: Support@hexcldeo.shop